Deedmed Lives (Pvt) Ltd is a state-of-the-art, user-friendly digital platform that helps connect patients with healthcare professionals to resolve health issues. These services allow the patient to easily share medical information with the health care professionals to diagnose and manage the condition. It is a  healthcare system at the fingertips of patients that allow them access to the best healthcare at their convenience.  We keep medical records of the patients and information of  Specialists, doctors, healthcare providers, laboratories, pharmacies, and in brief all of our stakeholders.

Information  we collect

Mainly we collect Information from Patients. Also, we collect information regarding Specialists, Doctors, Healthcare providers, laboratories, pharmacies, and l our stakeholders. However, we value the privacy of our stakeholders. The purpose of this Privacy Policy is to protect the confidentiality of personal information which provide to us when you use our services, access our digital platforms.

Why does Deedmed collect data?

  1. Deedmed Lives (Pvt) Ltd uses your personal information to fulfill your service requests, provide access to privileged features on websites, inform you about service updates, provide you with a personalized experience when you browse our website, and when you use our services. We collect your data to provide you with professional services and no other hidden motives.
  2. In order to provide you with a personalized service experience, allowing you to obtain the services we offer from time to time we may inform you that we think you may be interested in. If you do not wish to receive such information, you may notify us or opt-out of using the procedures provided in the e-mails we send you.
  3. Deedmed Lives (Pvt) Ltd has taken every effort to strengthen confidence in security. However, we emphasize that we are not responsible for the use of personal information that you provide to third-party applications or websites that you visit through our services or our platforms.

Your privacy control 

  1. If you do not agree with us to keep your personal information, you may opt-out by sending Deedmed Lives (Pvt) Ltd an e-mail at any time and we will take action to delete all personal information you provide to us after you notify us.
  2. We also recommend that you check the privacy policies of third-party applications or websites when you access them.
  3. Doctors and pharmacies have to inform us of their availability.
  4. We will not share personal details of patients with doctors and pharmacies without their consent.

Sharing  information

  1. Although the transmission of information over the Internet is not completely secure, as such we follow all the steps and security features we can take to ensure the security of your data upon receipt.
  2. When you use our services or digital platforms, you may be asked for an identifiable name, address, date of birth, e-mail address, phone, mobile number, etc. By providing such information, you agree to use that information for the purposes of serving you only.
  3. If you do not want to disclose your personal information you are free not to disclose them to us or otherwise you can give us guidelines to use them.  

Information security

  1. We do not disclose your personal information to other agencies for marketing, market research, or commercial purposes and we do not refer your information to other websites.
  2. In case, where there is a legal obligation such as court orders, we will refer your information to the legal authorities.
  3. We store your data only on our remote servers under secure procedures.

Retaining your information

  1. We retain your data only until you need our services.
  2. We do not accept any responsibility for the use of third-party cookies. If you do not want to put cookies on your computer or mobile device, you can disable them in your web browser. The method to do so is usually found in the “Security Settings” section of your browser.
  3. Please note that permanently disabling cookies in your browser may interfere with the use of our Web site as well as other Web sites and services.

Exporting  and  deleting information

  1. We take all the security of our services seriously. At all times, we follow security measures, including the use of technology in our background systems to protect customer account information and protect data transmission.
  2. We send information only to serve you and if you notify us at any time we will delete your information from our database.

Compliance and  Cooperation with the privacy policy

  1. We will fully comply with this privacy policy and we expect the same from our stakeholders.
  2. Changes to this policy will be posted on our website. You are advised to check our website regularly to know our latest Privacy Policy updates.
  3. Deedmed takes all necessary steps to make sure that its customers’ data is protected and to avoid unauthorized transactions and data breaches.

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