No doubt telehealth benefits everyone who seeks healthcare. The past few years have proven this to the world during the Covid-19 pandemic. Otherwise, the coronavirus pandemic showed people the necessity of digital technologies and modern communication in the medical field. Technology was powerful enough to ensure access to and continuity of care anywhere, anytime. As a result, most people use telehealth practices like telehealth appointments, home medicine delivery, lab tests, and more. When all these services are in one place at your fingertip and reliable as well, you may get benefits even you don’t expect to have in your life. Here we aren’t going to explain the benefits of telehealth appointments and value-added services, but you can read those in our previous articles. Click on the following links and review them to explore them briefly, and we will bring you a pure article that will entirely cover the benefits of telemedicine for patients. Keep in touch!

Online Doctor Consultation Via Video Conferencing

Is online channeling right for you?

How to use telehealth

Before getting into the topic of preparing yourself for telehealth, you must understand the correct way of using telehealth. Having an excellent knowledge of using the technology will increase the effectiveness. 

Telemedicine works simply to fit the knowledge level of everyone. However, you must choose the best telemedicine application that operates in your area. If you are a person who lives in Sri Lanka, you have only a few telemedicine applications, and the only application which provides an islandwide service is Deedmed Lives. 

Deedmed Lives provides user-friendly navigation and value-added services like saving patients’ histories in an encrypted database, a guardian profile, and more. If you are enthusiastic about learning more about the platform and understanding how to use telehealth, click on the link below and read the article.

Channel a doctor in Sri Lanka with these easy steps.

Preparing for telehealth appointments

Requirements

If this is your first attempt, you must complete the following requirements to start consulting doctors via telemedicine. First, you must have a device that accesses the appropriate telemedicine website, mobile application, or any other. When you are using Deedmed Lives, we have made it easier for you by converting it into a cross-platform. The service can be used on your computer, tablet, iPhone or android mobile, or iPad. You can log in to www.deedmed.lk on your PC, mobile web browser, or tablet and have access anytime, anywhere. Otherwise, you can download the mobile application from Google Play Store or apple store. You must have an internet connection to do those and experience the features.

Need to know the features of the Deedmed Lives? Click on the below link and watch the video.

https://www.youtube.com/watch?v=Wk_D2w5jj0Q&t=14s

Instructions

Once you have logged onto the application and scheduled the doctor at a convenient time, you must prepare to make the meeting effective. Follow the given instructions for better preparation.

Choose a spot

Video quality:- Try your best to use video. If you are using the video, mind about the spot, you choose. The place should have good lighting so your healthcare provider can see you well. 

Privacy matters:- If you have any private conditions to explain to your healthcare provider, you must choose a private spot where no one sees or hears the conversation. Besides protecting your privacy, it helps you for a successful telehealth visit via video and audio. Also, it will be more convenient and comfortable for you to discuss the conditions and treatments. Even it will be better for the doctor to ensure he isn’t facing any inconvenience. 

Noise reduction:- Choosing a quiet place for any telehealth appointments will increase the quality of the conversation. You can hear what the doctor says well as well as the doctor hears you well. Any distractions like background noise, sudden alarm sounds, phone ringing sounds, or anything else can obstruct the meeting. Remember to make them silent before the meeting.

Mind the camera

Your camera must be adjusted to let your doctor see you well without hassle. If you are using a laptop, adjust the screen well, and if you are using a mobile phone, make sure to keep it steady without shaking. It’s better to set your computer or laptop on a flat service or place your smartphone or tablet pc on a desk or table. Stay in the middle of the screen whenever you are in telehealth appointments. It ensures that your doctor can see you well while speaking, showing your condition, and seeing your face. 

Close other applications on the phone

When you are using multiple mobile apps which use your mobile phone’s features like storage, Random Access memory, processor, and internet connection while in a telehealth appointment, it can distract the conversation by reducing the efficiency of the phone, so close everything for that minutes and increase the effectiveness. 

Ask everything that blows your mind.

Don’t forget to ask every question you may have about the condition. It makes the treatments effective as well. So, make sure to write down everything you have to ask from the healthcare provider before the appointment. Remember to add the following information.

1. Your medical history. Include information about previous treatments, prescriptions, and time periods. Gather the bottles and pills if you have any current medications and doses.
2. Explain your symptoms well. 
3. Provide the doctor with your actual details. They may include height, weight, age, temperature, and others that make sense. 

Also, write down any concerns you might have to ask your doctor and solve them. The healthcare providers who meet you in any telehealth appointments are responsible for answering their patients’ questions without making them inconvenient at any moment.

These are the things that you must do before your telehealth appointment. Our next article will explain what you should and shouldn’t do while in a telehealth appointment. It will also be a necessary one as this article. So, keep in touch with Deedmed Blog for better access to healthcare knowledge.

We have designed Deedmed Lives to provide a better experience and effective digital healthcare services. Also, we make you aware of anything and everything going on. Make sure to stay in touch with us on our website and social media platforms for important updates.